How much are Hello Park tickets in Dubai Festival City?

The price page in September 2026 lists, Monday to Friday: Two hours AED 149 and Unlimited Day Pass AED 179, with a 2-hour to full-day upgrade for AED 40. Saturday, Sunday and national holidays: Two hours AED 169 and Unlimited Day Pass AED 229, upgrade AED 70. Children under 2 and people of determination (with official documents) get 50% off the Unlimited Day Pass only. The page does not list an adult ticket, so ask the park whether accompanying adults pay.

What are Hello Park's opening hours?

Monday to Thursday 10am to 11pm, and Friday to Sunday 10am to midnight.

What age is Hello Park for?

The park's FAQ says it is designed for children aged 0-12. Height or age limits for individual games are not published, so ask the park if you are bringing a baby or toddler.

Is there food at Hello Park?

Yes. Hello Cafe is inside the park and serves meals, snacks, sweets, fries, pizza and a kids' menu. Whether you can bring your own food is not published, so ask the park.

Hello Park: interactive indoor play park in Dubai Festival City Mall

Q: Where is Hello Park in Dubai Festival City Mall?

On the 1st floor, close to the South entrance. If you take the lift, the park is right in front of the lift exit; from the escalator, follow the mall's signs.

Q: Can we have a birthday party at Hello Park?

Yes. The park hosts birthday parties, school events, preschool graduations and seasonal parties, with 4 party rooms, animators, an interactive party table and a multimedia show. Party prices are not published on the site; send an enquiry through the party page or call (04) 237 5454.

Soft PlayPlay Centres & Soft Play

Checked Oct 2026Details checked October 2026

Dubai Festival City

Ages0–12years old
PriceAED 149a visit, lowest price
OpenAskNot published yet
WhereDubai Festival CityOpen in Maps

Book online

Hello Park is an interactive indoor play park on the 1st floor of Dubai Festival City Mall, close to the South entrance. It mixes physical play with digital projections: children climb a projected volcano, chase fish across an interactive floor, race down a slide that changes into animals, and dance with their own glowing silhouette. The site lists 25+ interactive games in three groups (Active, Logical and Creative) and says the park is designed for children aged 0-12. The first game on entry is Planet Avatar, where children create an avatar and an RFID bracelet collects energy from the games they win. Tickets are a two-hour pass or an unlimited day pass, with higher prices at weekends and on national holidays. Hello Cafe sits inside the park, with a kids' menu, snacks, fries and pizza, so a longer visit can include lunch. The park also hosts birthday parties, school events and seasonal parties, with 4 party rooms, animators, an interactive party table and a multimedia show.

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The activity

Play Centres & Soft Play, explained

Hello Park is an interactive play park on the 1st floor of Dubai Festival City Mall, near the South entrance. Instead of ball pits and soft climbing frames, most of the play mixes physical movement with projections: an interactive floor where animals and fish appear under children's feet, a projected volcano to climb, a slide that turns into a tiger or zebra, and swings that fly through space. Quieter zones have magnetic puzzles, soft cubes that come alive, a sandbox that turns hills into mountains, and drawings that children colour, scan and watch move on the wall. The site lists 25+ interactive games in three groups, Active, Logical and Creative, and says the park is designed for ages 0-12.

Who it's for

Children aged 0-12, according to the park's own FAQ. Under-2s get 50% off the Unlimited Day Pass, as do people of determination with official documents. The site does not state height limits for individual games, and it does not say whether accompanying adults need a ticket, so ask the park. Google lists a wheelchair-accessible entrance and car park.

What to expect

Head to the 1st floor of Dubai Festival City Mall near the South entrance; if you take the lift, the park is right in front of the lift exit. Book online at booking.zamania.ae or buy at the counter; the price page notes that you must present the card physically when collecting tickets at the counter. Children start at Planet Avatar, making an avatar that is linked to an RFID bracelet, then move between the active, logical and creative games at their own pace. The site does not publish rules on socks, supervision or outside food, so ask the park before you go. Hello Cafe serves meals, snacks and a kids' menu during your visit.

Highlights

Monday to Friday: Two hours AED 149, Unlimited Day Pass AED 179; Saturday, Sunday and national holidays: AED 169 and AED 229 (hellokids.ae, September 2026)
25+ interactive games in Active, Logical and Creative groups, designed for ages 0-12 (hellokids.ae)
Interactive floor, projected climbing volcano and climbing wall, interactive slide, space swings and hopscotch (hellokids.ae)
Planet Avatar at the entrance: children make an avatar and an RFID bracelet collects energy from the games (hellokids.ae)
Hello Cafe in the park with a kids' menu, snacks, fries and pizza (hellokids.ae)
4.7 on Google from 1,472 reviews (Google listing)

Why parents rate it

What parents say on Google

Hello Park is rated 4.7 on Google from 1,472 reviews. Of those, 1,340 are five-star and 37 four-star, with 16 three-star, 13 two-star and 66 one-star.

The facts

Ages: 0-12 years (the park's FAQ)
Prices: Monday to Friday
Two hours: AED 149
Unlimited Day Pass: AED 179
Upgrade 2-hour to full day: AED 40
Saturday, Sunday and national holidays
Two hours: AED 169
Unlimited Day Pass: AED 229
Upgrade: AED 70
50% off the Unlimited Day Pass only for children under 2 and people of determination (official documents)
Adult ticket not published
Party prices not published
(prices on hellokids.ae in September 2026)
Trial: Ask the provider
Where: Hello Park, 1st floor (South entrance), Dubai Festival City Mall, Crescent Road, Al Kheeran, Dubai Festival City
How to book: booking.zamania.ae/book/hello/festival-city-mall · +971 4 237 5454 · wa.me/971547553467 · [email protected]
Opening hours: Mon–Thu10am–11pm
Fri–Sun10am–midnight

Guide · 7 min readRead: UAE school holidays 2026-27: term dates and breaks for Dubai parents

Questions parents ask

Good to know

1st floor, Dubai Festival City Mall, near the South entrance; the park is right in front of the lift exit (hellokids.ae)
50% off for children under 2 and people of determination with official documents, on the Unlimited Day Pass only (hellokids.ae)
Upgrade from two hours to a full day: AED 40 on weekdays, AED 70 at weekends and on national holidays (hellokids.ae, September 2026)
Card bookings: the card must be shown in person when collecting tickets at the counter (hellokids.ae)
Party rooms for birthdays, school events and seasonal parties; prices are not published, so send an enquiry (hellokids.ae)
Wheelchair-accessible entrance and car park (Google listing)